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      Back to home
      1. Help Center
      2. FAQs
      • Getting Started
        • Getting Started for Administrators
        • Getting Started for End-Users
        • Using CompetencyCore
      • Guides
        • Libraries
        • Competency Profiler
        • Jobs
        • Interview Guides
        • Profile
        • Assessments
        • Development
        • Learning Resources
        • Insights
      • FAQs
        • General
        • Account & Preferences
        • Libraries & Jobs
        • Assessments
        • Profile & Insights
      • Advanced
        • Architecture
        • Dashboard
        • Data Exports
        • Features
        • Content
        • Organization
        • Security Profiles
        • Settings
      • Videos
        • How-to Videos for End-Users
        • How-to Videos for Administrators
      • Updates
        • Announcements
        • Release Notes 2020
        • Release Notes 2019
        • Release Notes 2018
        • Release Notes 2017

      FAQs

      Find answers to frequently asked CompetencyCore questions

      General

      • How can I get live support?
      • Which browsers do you support?
      • How do I style text in the WYSIWYG editor?
      • Why can't I upload an attachment?

      Account & Preferences

      • I forgot my username or password
      • How do I change my password?
      • How do I set up two-factor authentication?

      Libraries & Jobs

      • What are competencies?
      • Can I un-publish a job?
      • How do I save a draft job?
      • How do I add a user to a job?
      • What's the difference between a job and a position?
      • Is a job group the same thing as a job family?
      • How do I add a competency to all jobs?
      • How do I create a card sort exercise?
      See more

      Assessments

      • Can I disable assessments?
      • Can I bulk create assessments?
      • What's the difference between in-depth and snapshot?
      • What's the difference between dispatch and quick dispatch?
      • Why can't I dispatch my assessment?
      • How do I view my assessment report?
      • Can I make changes to a dispatched assessment?
      • How does scoring authority work?
      • Why aren't learning resources suggested?
      See more

      Profile & Insights

      • How do assessment results update user profiles?
      • How does user-to-job matching work?
      • How is bench strength calculated?
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