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Help Center
FAQs
Getting Started
Getting Started for Administrators
Getting Started for End-Users
Using CompetencyCore
Guides
Libraries
Competency Profiler
Jobs
Interview Guides
Profile
Assessments
Development
Learning Resources
Insights
FAQs
General
Account & Preferences
Libraries & Jobs
Assessments
Profile & Insights
Advanced
Architecture
Dashboard
Data Exports
Features
Content
Organization
Security Profiles
Settings
Videos
How-to Videos for End-Users
How-to Videos for Administrators
Updates
Announcements
Release Notes 2020
Release Notes 2019
Release Notes 2018
Release Notes 2017
FAQs
Find answers to frequently asked CompetencyCore questions
General
How can I get live support?
Which browsers do you support?
How do I style text in the WYSIWYG editor?
Why can't I upload an attachment?
Account & Preferences
I forgot my username or password
How do I change my password?
How do I set up two-factor authentication?
Libraries & Jobs
What are competencies?
Can I un-publish a job?
How do I save a draft job?
How do I add a user to a job?
What's the difference between a job and a position?
Is a job group the same thing as a job family?
How do I add a competency to all jobs?
How do I create a card sort exercise?
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Assessments
Can I disable assessments?
Can I bulk create assessments?
What's the difference between in-depth and snapshot?
What's the difference between dispatch and quick dispatch?
Why can't I dispatch my assessment?
How do I view my assessment report?
Can I make changes to a dispatched assessment?
How does scoring authority work?
Why aren't learning resources suggested?
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Profile & Insights
How do assessment results update user profiles?
How does user-to-job matching work?
How is bench strength calculated?