How can I get live support?

Find out who to contact if you're having technical difficulties

Please contact the software administrator in your organization if you’re having difficulties.

If you’re an administrator and need help solving a software issue, send an email to You’ll get a reply right away with your support ticket number. To add any extra detail to your request or question, just reply to the email. A Customer Support Specialist will follow up with you as soon as possible.

To discuss best practices or ask for strategic advice, contact your Account Manager at HRSG.